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Frequently Asked Questions


Why should I use Call Centre Managers?

Call Centre Managers has a database of over 4000 actively seeking call centre professionals.

This database holds the vast majority of the industry's leaders.

In addition to our database, we employ a number of methods to ensure that we attract the highest calibre of candidates.

High Street versus Niche Consultancy?

As we devote ourselves to the senior levels we understand the impact the right person can have on your business. We attract the attention of the industry leaders from around the world and therefore can offer you a wide range of professionals for every type of senior role.

Why should I use Call Centre Managers, when we already have a Preferred Supplier List?

Call Centre Managers are established on many national and international PSL's, and should be utilised as a specialist to fill those roles that high street agencies may struggle with. We therefore suggest, that if we are not already on your Preferred Supplier List, you should consider using us as a niche supplier. This works well for many of our clients, who come to us, when their usual agencies are unable to deliver. When you next have a vacancy give us a try. It will cost you nothing unless our candidate is successful.

Should I wait until the local and national advertising is complete?

Absolutely not, as it will cost you nothing to try our service, it makes good business sense to utilise us, alongside your advertising campaign. We have a very large database of highly skilled candidates covering all areas of the industry and can have CVs with you in a matter of hours.

I have a role, but I'm not sure what salary to offer or what the market is doing?

Being established in the call centre industry for eight years now, enables us to provide you with experienced, professional benchmarking services, free of charge.

I don't like agencies, they send too many CVs!!!

Call Centre Managers carries out a search specific to your requirements, followed by an indepth selection process to ensure that the candidates we provide accurately match your specifications. We will shortlist only the very strongest CVs so reducing the number of candidates you need to interview and thereby speeding up the whole recruitment process. We would rather send you one or two strong candidates, than masses of unsuitable ones!!

Can Call Centre Managers handle the level of recruitment that I anticipate?

Call Centre Managers has recently moved to a purpose built recruitment centre to deal with the increased levels of business we have seen over recent years. Each new client is allocated an account manager and dependant on demand, a secondary contact will also be allocated. We deal with some of the worlds largest and most prestigious companies, meeting their demands throughout the UK and all parts of the globe.

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Latest Vacancies
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Verification Team Leader

£19,000

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VERIFICATION TEAM LEADER CROYDON Salary £19,000 This is a fantastic opportunity to work for one of the worlds leading Financial/Insurance providers. As they are continually growing in size and stature the opportunity of Verification Team Lead...

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Red Hot Jobs
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1: Verification Team Leader

£19,000

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2: Resource Planning Manager - Scheduling

£35,000

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3: Client Information & Data Manager (MI Manager)

£35,000

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4: Assistant Call Centre Manager

£30,000 ote (£25,000 basic + £5,000 pa bonus paid quarterly)

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5: Sales Trainer

£18,000

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Management Recruitment for the Call Centre Industry *
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